We accept payment for services from Medicare, private insurance or private pay (if there are anticipated out of pocket expenses, we will discuss this with you prior to the start of your care). Some insurers may limit the number and type of home care visits that they will pay for and may require pre-certification and/or co-payments. We will inform you, your family, caregivers or guardian of all charges and methods of payment before or upon admission.
Benefit Home Health Care will bill Medicare for the services we provide to you. We will accept Medicare assigned payment as payment in full for the services we provide as long as you meet the qualifying requirements and the services are covered by the Medicare program (see Medicare Coverage Guidelines).
If services are ordered which are not covered by the Medicare program, you will be notified by Benefit Home Health Care before these services are provided so that you can make other financial arrangements for the necessary care.
If you are receiving Medicare benefits, you may receive a Medicare Summary Notice (MSN) after we have submitted a final claim for services. The MSN lists services and charges billed to Medicare on your behalf and the amount Medicare paid. THIS IS NOT A BILL!
The patient will be responsible for any amounts not reimbursed by the insurance company. If the insurance company does not pay within (60) days, the patient must pay for services and then obtain reimbursement from the insurance company.
If, based on the information you provided, it appears you do not have third party payer to pay for any of your medical expenses, all expenses related to your home health services will be billed directly to you.
Payment is expected at the time the statement is received unless arrangements for payment have been previously arranged.
No. Benefit Home Health Care does not operate an emergency service and does not want you to waste valuable time should you have a serious medical emergency. There are instances when an emergency room visit or hospitalization can be avoided. If you call us at the first sign of a problem, we can often prevent you from being re-admitted to the hospital. Our staff will work with you and your caregivers to identify your treatment options.
We do not carry medications with us and cannot give medication unless it is ordered by a physician. Medical supplies or equipment are not usually delivered after regular office hours. Please let us know if you have any questions about our after-hours coverage.